One-on-one

So the KPIs did get paid out. Miracle of miracles! I don't like being so cynical about my work, especially when it's the best job I've had and the perks are pretty good, but honestly I'm so surprised they paid us out before the end of September. Want to know the payment? Before I spill, let it be known that the Team Managers got a $7000 bonus and the lounge concierges, who do shit all, got $5000. So...us customer service agents got the following figure:

$337. Before tax. Appalled much?

Apparently we are not worth a fragment of a guy that sits in the lounge all day pandering to our high value customers. The fact that we deal with all their shit when things go wrong is nothing so we get 300 bucks and a pat on the back. Keep up the good work. Ha!

Oh how I wish I could be more honest with my bosses about the unfairness and general low morale around the place. Not many people stay there anymore for the love of the job, it's more a stay and deal with it or go and don't get an inkling or recognition for your hard work. Not that we're getting much anyways but yeah. The team managers think there's great morale around the place but all I hear is bitch bitch moan. It's horrible and after a while it really starts to rub off on you.

Tomorrow will be my three year anniversary at my work. I've never held a job that long. Before now my record was a year. I should be grateful for the opportunity to work in a world-class airline and company and don't get me wrong, I am. Just a little more recognition than 300 bucks once a year would be nice.

God bless my airline but honestly, we are worth so much more than what you say and I'm telling you now, if we could strike I don't doubt it would happen.